Соображения знать о pinco
Соображения знать о pinco
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The player from Germany is complaining about the lengthy verification process. His account is verified.
Иногда бывают проблемы с выплатами, но виноват обычно медленный банк.
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PinoCasino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever).
The player from Portugal faced repeated rejections for withdrawal requests over the past week despite having completed and accepted account verification.
The Complaints Team had engaged in a detailed dialogue with the player and the casino to understand the situation. After several rounds of communication and follow-ups, the casino had agreed to refund the player's deposit. Despite initial delays, the player eventually received her refund.
The player from Germany has deposited money into casino account but the funds seem to be lost. It was received back.
The player was asked to complete KYC verification, which was accepted, but the payout was delayed. After continuous follow-up, the casino confirmed the refund was processed. The player received the transaction confirmation and informed the Complaints Team, leading to the complaint being marked as resolved.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.
The player from Netherlands had requested a withdrawal and it had been pending for a few days before he submitted the complaint. The complaint was resolved. The player received the payment 10 days later. The payment was delayed due to issues on the payment provider's side.
The click here player from Germany has been waiting for a withdrawal since December. The player confirmed she received her winnings.
The player from Greece requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Note: As far as we are concerned, PinoCasino is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PinoCasino.
The player from Germany was experiencing difficulties obtaining her tournament winnings. According to the casino's terms, the prizes should be awarded automatically each week at the end of the tournament.